CANCELLATIONS

Order cancellations must be submitted to Pet Companion Supplies in writing prior to Midnight EST the same day as the placement of the order except for expedited (overnight or 2-day shipping) orders. Orders cancelled after the Midnight EST limit, but before shipment, will be charged a 10% cancellation fee. Once the order has shipped, it becomes our customer's responsibility, and a Return Authorization Number must be obtained once your order has arrived if you wish to return it.